![]() However, the wizard can’t deal with hybrid users. ![]() The Deleting User wizard in the Office 365 Admin Center will make a mailbox shared before it removes an account, and the wizard also takes care of the user’s OneDrive for Business account. Either route is good, with shared mailboxes more popular because they are easier to access and don’t need a license unless the mailbox is larger than 50 GB or has an archive. Either make the mailbox a shared mailbox or put the mailbox on hold and then delete the user’s account to make the mailbox inactive. Keeping the mailbox of an ex-employee is easy. Essentially, you need good and well-documented business reasons to keep personal information about someone for any length of time. The challenge for companies is to decide how long to keep information associated with an ex-employee, a procedure now complicated by regulations like GDPR. When someone leaves a company, they leave many traces of their presence in the organization’s digital memories.
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